Report Content
As of September 23, 20261. What you can report
If you notice a listing, an image, a review or other user content on Banaki that breaches our terms and conditions or applicable law, you can report it. This includes, for example, false information about an accommodation, inappropriate images, or insulting reviews.
2. How to submit a report
Use the contact form, or write directly to moin@kogge.digital. Please state which content you mean (ideally with a link or the name of the accommodation), why you consider it unlawful or in breach of our rules, and how we can reach you with follow-up questions. We need this information to be able to review your report.
3. What happens next
We review every report and decide whether the content is removed, changed or restricted. We inform you, and, insofar as it concerns their content, the affected host, of this decision with a statement of reasons. If a report is clearly unfounded, we let you know that as well.
4. Point of contact for authorities and users
For inquiries from authorities in connection with the Digital Services Act, as well as for users who wish to challenge a decision by Banaki, moin@kogge.digital is the competent point of contact. Inquiries can be made in German or English.
